Injection Hours:

Monday - Thursday, 7:30 AM- 12 Noon, 1 PM - 5 PM

CLUSTER HOURS: 7:30 AM - 10:30 AM & 1 PM - 3:30 PM

Cluster Programs are available to start as an accelerated build option for eligible patients.

Patients starting an injection program for the First Time must have an appointment. After scheduling your appointment, you will be sent a portal message with educational materials to be reviewed prior to your first injection.

INJECTION PROCESS

1. Upon arrival for your first injection, please stop at the Front Desk to check-in and receive a scan card. A member of our team will show you how to use this card to sign in for future injections.
2. SCAN IN for an injection using the scan station. If your scan was successful, you will hear a "beep" and see a message on the computer screen that indicates how many patients are currently waiting for an injection.
3. Find a seat or stand in the waiting room and wait to be called back to a station for your injection(s).
4. Staff will call you back via overhead speaker to an injection station once they have your injections prepared. For example: “Jane D. to Station 7.” You will then be asked screening questions* by GRA staff.
5. After your injection has been given, find a place to sit in one of our waiting areas for your 30-minute post injection wait.
6. If you do not have any changes in your baseline symptoms, you are free to go at the completion of your 30 minute wait. If you DO have a change in baseline symptoms at any time during your wait, please be sure to alert a staff member so your symptoms may be assessed.

* Screening questions

• Are you healthy today? (YES)
• Did you have any problems with your last injection? (NO)
• Are you able to wait 30 minutes after your injection? (YES)